United Bus Service Ltd. - Port Louis

1.3 20 Reviews
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Company name
United Bus Service Ltd.
Location
Cassis, Port Louis, Mauritius
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Contact number
+230 2122 026
Working hours
  • Monday: 06:00 - 22:00
  • Tuesday: 06:00 - 22:00
  • Wednesday: 06:00 - 22:00
  • Thursday: 06:00 - 22:00
  • Friday: 06:00 - 22:00
  • Saturday: 06:00 - 22:00
  • Sunday: 06:00 - 22:00
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Company description
United Bus Service Ltd. is a leading provider of bus transportation services in Mauritius. Established in 1932, the company has been providing quality and reliable service for over 80 years. It has an extensive network of buses across the island, providing easy access to the main cities and towns. The company prides itself on its high standards of safety and comfort, and its commitment to providing an efficient and cost-effective service. The company also offers a range of other services, such as coach hire, charters and special events transport. United Bus Service Ltd. is dedicated to providing a safe, comfortable and reliable service to its customers, ensuring that they have a pleasant and stress-free journey. With its commitment to quality and customer service, United Bus Service Ltd. is the premier choice for bus transportation in Mauritius.

Reviews

20 Reviews
1.3
 
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1.0
Bus issues at Camp Fouquereaux
I just shifted to Hermitage and unfortunately can say there is a huge transport service other there. You can wait for 1hr at Camp Fouquereaux for a bus and most of the times the buses take an eternity to come and they are mostly old buses . I think there should be more transport services along this line such as CNT and Individual buses. As there is no competition they are not reliable lazy and ill mannered they take their time will stop to buy bread cakes and others with passengers . N last not least at hermitage there is no bus going to the morcellement only 2 for the whole day and so much to walk . very discouraging
1.0
Complain
I live at Beau Bassin and work at camp fouqueaux and everyday I wait for the bus 140 port Louis at 3 pm.I just want to know why the drive decides by himself which road to take ?Tout les jours je prend le bus de lapres midi vers 15 hr et ce tjrs la même chose je rentre dans le bus de Port Louis cest a dire le bus de 140 port Louis mais en arrivant at Highlands le contrôleur dit qu'ils vont faire lexpress port Louis et donc ils vont m'arrêter à Phœnix cest lassant à la fin.The driver decide to change the trajectory as he wants .Worst Service Ever!
1.0
No manners not sense of ethics !
Do you guys even take complaints seriously ? Or do you only care about the money ?
One of your bus drivers got out of bus bus and opened the door of my car !!! And adding insult to injury he was in my lane and blocking the traffic !
Luckily the locals came for help in the matter !
Do you even check the morality of your employees ?
Shame on you !
Hope fate makes you suffer one day through all the people you wronged due to your lack of ethics ! And then you shall not ask god why is this happening !
1.0
Rude bus conductor
Very rude bus conductor that does not mind his own business. He pinpoints and asks University students(those traveling from Mahebourg to Réduit), taking 'Express P.Louis' why they do not take 'Reduit' bus. After one tries to reason with him that one bus takes more time than the other(unnecessarily longer trip) he continuous says that the latter is so stupid. He does that every morning(which just ruins your mood).
1.0
UNPOLITE "CONTROLLER"
Kindly note that controller 8349 dec 13 route phoenix at about 7h15 7h20 on 28 sep 2020
Had a very bad attitude the bus stop is 2 sec in front and don't take passenger he roughly says "attand devant" like just to make you discourage to enter the bus
Very cheap attitude
Kindly review
1.0
Worse service ever !!!!
I live in Albion, Morc. De chazal and I just want to know why the driver decides by himself which road to take ? ? Sometimes I am lucky to catch the bus passing through my road but sometimes,unfortunately for me,the driver decides to change the trajectory. This is one problem parmis tant d'autres !!! Tired of calling them twice a week and nothing is done, as everybody don'the care ! They just wait for the end of the month to get their salary.
1.0
Aggressive Driver on bus 7520 NV 13
Today 28 Feb 2020
I took the UBS bus 2 Port Louis from Curepipe Station.
Although we waited almost 30 minutes to have a bus, the drivers obviously seem aggressive.

He was always on a very high tone of voice. Aggressing verbally people wanting to get in the bus - Degazer!! Marcher pas p kav coma pu monte dans bis... Marcher Missier. Koster derrier enn fois.. pena place la pas p trouver pena place dans bis la....

So on, waiting for one hour was not an issue until now, but I really suggest that you encourage proper and adequate manners from your staffs.

I always use the 102 bus line from CNT to get from Curepipe to Beau Bassin but today I opt to take the UBS
A very bad approach and its disgusting. It make hearts sift when you see this types of comportment with elderly/seniors.

I am sure he wont appreciate someone ill treating a family member of his like that...

Consciousness is not such a BIG DEAL!
Good manners NEITHER!

The driver himself is kinda old, if you can see at a certain time youre too old to deal with people and impatience is becoming a routine. Please dont work with PUBLIC!

Maybe just a comment amongst others... maybe will be ignored.
But someone needed to say it.

1.0
Complaint
just wanted to know why UBS has decreased busses on the bus route Curepipe to Ebene and Eebne to Curepipe. we have to wait too long for bus (for about 30 to 45 minutes) and also the bus always crowded, always standing in the bus. we are human beings not animals, we pay bus fare, not to travel standing all the way no space at all in the bus.
1.0
Dangerous driving 2607 Ap07
It was around 17h35 route St Martin towards canot the traffic was congested the driver was very rude horning he took over on left side.there were kids in my car he was swearing to let him pass kindly find attached pic
1.0
Complainte
Bonjour je voudrais faire une remarque et voudrais comprendre pourquoi a reduit les bus de votre companies mettre du temps a venir pour le tragect de reduit a curepipe a prend beaucoup de temps part contre les autre bus viennent tous les 5 a 10 minutes meme les bus de mahebourg viennent plus vite que ce de curepipe alors si vous plait faites le necessaire merci.
1.0
Bambous rose hill
n'attende pas que les passagers soient assises et maltraite les gens...pitoyable...manque d'éducation...attente interminable...pas de régularité...
Dommage que toute la compagnie et les employés subissent ses complaintes car y'a vraiment des chauffeurs et des contrôleurs bien...
Fouettez dehors ceux qu'on rien à faire de la mauvaise publicité qu'il vous font...
4.0
united bus service is the worst transport company, mainly the route 173 curepipe to st pierre and v/s, everyday a person cannot travel standing all through his journey. we are human being not animal, this company treat us like animals. evrytime the bus is crowded and there are much more people than required, up to the door people are standing, there should be more busses in this route as so many offices have been moved to ebene or arrange for busses only from curepipe to ebene and from ebene to curepipe, and on the peak time there should be more busses, lets say, every five minutes, but we have to wait about more than 30 minutes to get 1 bus, thats too standing, we as client of this company suffer a lot. we waste lot of time just in waiting for the bus and after that travel standing, it is not easy to travel stading, try one day you will see how difficult it is. am really getting body pain with this, need to see doctor for this -- a request to the Director of the company, please to look into the matter and consider our problems and solve them,,, PLEASE


3.0
in the route 173 Curepipe to St Pierre, everyday to go to work standing, no place at all in the bus,it is so crowded that passenger have to get down of the bus for others and get in agin, arriving at eau coulee itself there are standing, more interesting is that, waiting for more than half an hour we got a bus thats too standing up to the end of our journey. everyday it like this, we go to work standing in bus and returning is the same thing. heard that united bus service has bought some 66 b busses but dont know y still we get the problem that we have to stand in the bus morning and in the afternoon too. we cant afford to pay our bus fare and travel standing,
1.0
the united bus service is the worst transport company in mauritius. we, the passenger pay for the tickets and get standing almost everyday in bus from the begining to end end of our journey. the route 173 is already full when it arrives at the Eau Coulee bus stop and at times do not stop at all. as per time table every 15 minutes, there should be a bus route 173 but every day it arrives 10 to 15 minutes late. it means that we get the bus after 45 minutes of waiting.i travel by this route to go work at ebene from eau coolee, where ithan about 1 hr to reach there, the time table sheduled to this route should be revised, there should be more buses.at ebene also we get the same problem for the same route,173, 2 curepipe, we are not satisfied at all with the service of the united bus service. we heard that there are new buses on the road but yet never seen on this route. always the conditions of the bus is at the last stage, broken seats, roof of the bus broken, one day, during the last, i got a bus where petrol was coming out of the engine and smell very badly and dress also got dirty because of the petrol.
1.0
The worst bus company in Mauritius, in some buses, insects lurks around, buses are not cleaned properly, most staffs don't have manners to talk to passengers, buses produce a lot of toxic black smoke, conductors sometimes don't give tickets to passengers, buses are not properly maintained and much more!!!


See All 20 Reviews

Questions & Answers

I live in Albion, Morc. De chazal and I just want to know why the driver decides by himself which road to take ? ? Sometimes I am lucky to catch the bus passing through my road but sometimes,unfortunately for me,the driver decides to change the trajectory. This is one problem parmis tant d'autres !!! Worst service ever !
M ti rose hilL
M habite phoenix
M lekol truv b.rose
Eski bizin paye traget r.hill-b.rose??
Bus tariff from Eau-coulee to Ebene and which bus number to take?
View all 7 questions

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The accuracy of the company profile for United Bus Service Ltd. is validated by the company owner, representative, or directory administrator.
Last update on April 2023

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