Reviews of Triolet Bus Service Co. Ltd

Here you will find reviews about Triolet Bus Service Co. Ltd. All reviews are checked and confirmed by our administrator, so these reviews you can trust.
2.1

7 Reviews
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1.0
Terrible noise when travelling in TBS 4023 AG 07
Yesterday I was travelling in the TBS (4023 AG 07) from Port Louis to Trou aux Biches at 1415 hrs. The bus was an Express service and as soon as it started its journey an unbearable noise started to be heard. It was terrible. This continued whole thorugh the journey till Triolet and then on and off till Trou aux Biches. Imagine how the passengers were feeling after working for a whole day and to get a bus doing an unbearable noise.

I think the TBS administration should ask their employees when returning the buses to the garage to ask about the problems they encountered during the journey etc. Then try to improve the quality of service they give to public. It's our money that we pay but the service of the TBS day by day is getting worst.

Grateful if the Management could do a thorough check regarding the buses in the garage, please (noise, seat comforts, etc).

PS: I recorded the noise unfortunately TBS does not have email address so that I could have sent it to the Management to hear the said noise.
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1.0
Dangerous driver
I caught a triolet bus from grand baie to pereybere at 5.30 today. The driver pulled away so fast I was throw into my seat in a 60kph speed zone the driver doing in excess of 80kph took a bend so fast I thought the bus would turn over the nearly hit a car from behind as he was to close when asked why he was driving like a mad man our reply was that he was running late. THAT is no excuse for putting people lives at risk there was a couple of tourists on the bus with a very young baby and the looked terrified for there safety. I do not know what training this driver has had but I feel his licence should be removed and he should be re trained in how to drive a bus. Also the bus itself is clearly in no condition to be driven at these speeds and if I had wanted a white knuckle ride I would have gone to Disney land and I have to give one star or this review will not show it should be - 5 star
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1.0
poor service
My son waited almost 45 mins at the trou aux biches bus stop today i.e 01.03.19, just now to get a bus to go to goodlands for his tuition whish starts at 3 pm. He was at the bus stop from 1340 and it's at 1425 that he got one bus....no other bus passed by.... inagine waiting at the bus stop for so long....plus this heat
I contacted the office severeal times today on 2616725 and the customer care service was very very bad. The reply was abrupt and they didn't give you time to ask questions that the phone was put down.
For a company as such the customer service is very bad. Need to sentisize these people that they work for the public, please.
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1.0
Terrible.
I forgot to take my change Rs 400. In spite having cameras they are not reverting back.i even left my contact number so the money collector can return,looks like it was intentional.
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5.0
What a nice conductor
We have been coming to Mauritius and taken the buses here for approx. 20 years, but never have we met such a nice conductor, than the one who was in a bus to P. Louis that we took from Pereybere Saturday 16 December approx. 10.20.
He was a smiley, friendly and welcoming person and looked like he was just not doing his job, he was actually enjoying it.
You must be proud of having a person like him among your emploees. Please extend our best wishes to him and his family and give him a raise, he deserves it.
Reply by Nazeeda, 24 Jan, 2018
These services apply to tourist only! They are rude and unpolite to mauritian people! Triolet Bus Service should review its policy and customer care should be given to all his employees!!
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1.0
Service pas bon ditou TBS pas p kaoav gere la ligne Triolet P.Louis express. pas gne bus lexpress Triolet port louis tou les matins ene vrai calvaire kan bizin ale travay. Kan report ousi zot koz gras. Zot dire sorti bonher ou bien pran bus normal.bien sovaz.
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5.0
The best bus company in Mauritius, with buses always kept clean, very comfortable seats, polite staffs, buses doesn't produce cancer causing black fumes, unlike the other large bus companies.


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