Job vacancy IT Support Officer

JOB BY
Ministry of Labour (MLHRDT)
11th Floor, Victoria House, Corner St louis and Barracks Streets, Port Louis

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WORK AT
Global Prosper Ltd
Job Type
Employee
Job Status
Full Time
Announced
31 July, 2020
Job Title

IT Support Officer

Job Location
Job Presentation
EmployerGLOBAL PROSPER LTD
Economic SectorGlobal Finance
District in MauritiusPORT LOUIS
CountryMauritius
Job Summary

we are looking for an IT System Administrator to joint our team. Your role is to oversee and maintain all aspects of the company’s computer infrastructure. This include maintaining networks, servers and security programs and systems

Duties of Job

* Apply technical knowledge, skills and expertise to provide support service to clients and take ownership of customer issues reported and see problems through to resolution.
* Provide prompt and accurate feedback to stakeholders.
* Ensure proper recording and closure of all issues.
* Document knowledge in the form of knowledge base tech notes and articles.
* Installing and configuring computer hardware system and network.
* Troubleshooting system and network problems
* Providing support as quickly as possible
* Setting up new users accounts and profiles
* working continuously on task until completion
* Analyze and prior incidents/ change request, ensuring that the incident process are being followed.
* Ensuring all security features are installed and operating properly.
* Performing system/ data backups and restorations when required.

Skills/Competencies

- English communication
- Dependability
- Customer service orientation
- Adaptability
- Flexible
- Respect and promote inclusion and diversity
- Organized and multitasking

Qualifications RequiredDIPLOMA
Experience Required36 months
Age Range25 - 45
Salary Proposed15001 - 20000 (Mauritian Rupees)
Salary
15001 - 20000 (MUR)
Valid Till
31 Aug, 2020


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