Job vacancy Customer Service Officer

JOB BY
Ministry of Labour (MLHRDT)
11th Floor, Victoria House, Corner St louis and Barracks Streets, Port Louis

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WORK AT
Good Harvest Ltd
Job Type
Employee
Job Status
Full Time
Announced
17 October, 2020
Job Title

Customer Service Officer

Job Location
Job Presentation
EmployerGOOD HARVEST LTD
Economic SectorManagement
District in MauritiusPORT LOUIS
CountryMauritius
Job Summary

The Customer Service Officer’s role is to provide technical support and guidance to the team to ensure that procedures and standards are compliant.

Duties of Job

•Ensure that quotation and policies are processed according to guidelines
•Ensure that Customer files are complete and compliant to FSC requirement
•Building sustainable relationships and trust with customers through open and interactive communication
•Ensure proper follow up and delivers a high-quality customer service standard
•Provide proper guidance in relation to the insurance policy
•Manage daily the operational and administrative tasks
•Promote and prospect sales of insurance
•Ensure that products being proposed are competitive and suite customer’s needs
•Follow-up on sales leads and referrals
•Provide relevant and standard reports to Management.
•Following communication procedures, guidelines, and policies
•Going the extra mile to engage customers.

Skills/Competencies

•Excellent communication skills (written & verbal).
•Quality conscious.
•Accuracy and precision.
•Good organisational and planning skills.
•Customer care and relationship focus.
•Self-motivation and commitment.
•Target oriented.

Experience Required36 months
Valid Till
12 Nov, 2020 (22 days left)

How to Apply?

Please apply for this job on Mauritiusjobs.govmu.org website:

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