Job vacancy Customer Relations Officer

JOB BY
Ministry of Labour (MLHRDT)
11th Floor, Victoria House, Corner St louis and Barracks Streets, Port Louis
  +(230) 405 0100

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WORK AT
Digital Paradigm Ltd
Job Type
Employee
Job Status
Full Time
Announced
22 January, 2021
Job Title

Customer Relations Officer

Job Presentation
EmployerDIGITAL PARADIGM LTD
Economic SectorBPO/ICT
District in MauritiusPLAINE WILHEMS
State / ProvinceQuatre Bornes
CountryMauritius
Job Summary

**Attend to information requests from customers and track the status of consignments on the system
**Answer calls professionally to provide information about products and services, obtain details of complaint and solve queries rapidly
**Provide information as per customer queries via email
**Handle operational queries with a sense of urgency and deliver a final result
**Maintains customer records by updating account information.
**Record customer data and feedback

Duties of Job

**Manage incoming calls
**Respond to e-mails
**Provide accurate, valid and complete information
**Responsible for recording information into a Database

Skills/Competencies

**Good communications skills
**Can work Evening shift and Night shift
**Ability to listen and active problem solving skills
**Good interpersonal skills
**Fluency in English and French
**Residing in vicinity of Plaines Wilhems

Qualifications RequiredHSC-GCE A L - IB
Experience Required< 12 months
Age Range18 - 40
Salary Proposed10000-15000 (Mauritian Rupees)
Salary
10000-15000 (MUR)
Valid Till
31 Jan, 2021


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