Job vacancy Security Control Room Operator

Ministry of Labour (MLHRDT)
11th Floor, Victoria House, Corner St louis and Barracks Streets, Port Louis
  +(230) 405 0100

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First-response Ltd
Job Type
Job Status
Full Time
27 February, 2021
Job Title

Security Control Room Operator

Job Presentation
Economic SectorSecurity services
District in MauritiusPLAINE WILHEMS
Job Summary

Utilising and operating all the systems within the control room, ensuring that all requests for
assistance are attended too and that all electronic systems are operating to their optimum.

Duties of Job

To operate and respond to all aspects of Control Room Operation including emergency
response i.e. intruder, assault, fire and medical emergency alarms.
• To operate, monitor, evaluate and maintain CCTV systems ensuring visual images are always to necessary standard, and ensuring compliance with data protection.
• Manage the telephone system and be aware of
emergency response procedures.
• To maintain the key issue records and deal with the key issues.
• Monitor the Fire Alarm equipment and ensure necessary health and safety in the control room..
• Report as necessary any incidents to the emergency services.
• Undertake any other duties that are necessary within the Security Control room.
• Report any failures or issues to the Head of Department.


Experience in an Alarm Monitoring environment or call centre will be a definite advantage.
Computer literate
Fluent in English and French (written and oral)
Well groomed and having excellent communication skills.
Having excellent telephone manners.
Ability to work in a multidisciplinary team
Ability to work under pressure
Ability to work in a team as well as independently.
A good decision maker.
Ability to work odd hours (e.g public holidays & Sundays)
Must be punctual.

Qualifications RequiredHSC-GCE A L - IB
Age Range25 - 45
Salary Proposed10000-15000 (Mauritian Rupees)
10000-15000 (MUR)
Valid Till
31 Mar, 2021

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