Job vacancy IT Technician

JOB BY
Ministry of Labour (MLHRDT)
11th Floor, Victoria House, Corner St louis and Barracks Streets, Port Louis
  +(230) 405 0100

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WORK AT
Icon Solutions Ltd
Job Type
Employee
Job Status
Full Time
Announced
29 April, 2021
Job Title

IT Technician

Job Location
Job Presentation
EmployerICON SOLUTIONS LTD
Economic SectorBPO/ICT
District in MauritiusMOKA
CountryMauritius
Job Summary

We are looking for a qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. You will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure.

A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail.

The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability.

Duties of Job

Responsibilities
• Respond and update of customer queries within an established time frame using established procedures
• Maintain and update knowledge and solution databases
• Provide support to customers and end users for both software and hardware needs
• Actively participate in process improvement
• Actively research new technology and applications pertaining to business activities
• Reading and comprehension of technical documentation
• Working with end-users to diagnose and resolve technical issues

• Current Professional Certification (Comp TIA A+, Network + security +)
• Previous experience servicing, supporting and ordering hardware (eg workstation need and printers, etc)
• Previous experience configuring and troubleshooting networks
• Knowledge and previous experience in installation and maintenance of multiple server-side operating systems (Windows, Unix, Linux)
• Previous experience configuration and support of Microsoft Windows and Microsoft Office Suite
• Outstanding knowledge of multiple hardware and software applications

Skills/Competencies

Qualities:
• Strong analytical skills
• Highly Adaptable
• Must be a Team Player
• Must possess strong time-management skills (including an exemplary record of attendance and punctuality)
• Able to multi-task
• Highly Organized (Accurate and precise in work functions)
• A clean manual driving licence

Qualifications RequiredHSC-GCE A L - IB
Valid Till
28 May, 2021


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