Job vacancy Debt Collector

JOB BY
Ministry of Labour (MLHRDT)
11th Floor, Victoria House, Corner St louis and Barracks Streets, Port Louis
  +(230) 405 0100

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WORK AT
Cim Finance
Job Type
Employee
Job Status
Full Time
Announced
28 May, 2021
Job Title

Debt Collector

Job Location
Job Presentation
EmployerCIM FINANCE
Economic SectorBanking & Finance
District in MauritiusPORT LOUIS
CountryMauritius
Job Summary

Contact customers who are overdue on their accounts telephonically with a view to assist them in regularising their dues in a timely manner.

Duties of Job

- Call customers who are overdue on their accounts.
- Update customer records diligently on internal company systems
- Discuss with customer on credit solutions as defined per the Collections and Recovery Process
- Ensure that repayment discussion with the customers are well recorded
- Strict adherence to the Collections and Recovery process and policies, internal policies as well as regulatory guidelines
- Provide full assistance and support to any customer queries
- Ensure that service delivery to customer leads to a good customer experience

Skills/Competencies

- Communication and Listening skills
- Negotiation Skills
- Fluency in English and French

Qualifications RequiredSC -GCE O L- IGCSE
Salary Proposed10000-15000 (Mauritian Rupees)
Salary
10000-15000 (MUR)
Valid Till
30 Jun, 2021


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