Review of Courts Mauritius Ltd

My house owner purchased HISENSE tv from courts mammouth, curepipe.Within, 1 month, there was problem of ants going /crawling inside the TV.Within 3 months, the remote started malfunctioning. When I took for the service, they said, tit will take 10-15 days. Unfortunately, this HISENSE tv has no manula controls. Every thing channel or volume change or radio/TV options work only through remote. This is the first time, I have seen such a terrible TV. The cusotmer care in the shop , flatly refused to give any spare remote, given that TV does not work without remote.They dont have a spare one!!!
It is high time, such a simple gadget goes wrong, and repair takes 2 weeksand the customer is left high and dry.The management must look into this issue and set proper remedial measures for good customer satisfaction. Why should they sell such rubbish TVs? I am shocked.