Reviews of ACD Computers Ltd

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Never buy any IT product there. The guy (Mr.Pudaruth) is a big LIAR!

I decided to buy a customized PC there (despite some friends advising against buying at ACD) and gave him a list of PC components to be assembled. I paid full and he told me I will receive it in 5 days on 13-March-2013. Date arrived, I took a day off at work and waited until 16:00pm and still no delivery, no call from ACD. I called them, her wife answered and told me she will call back in 15 minutes. After 30mins waiting for her call in vain, I called them, her wife (who is very likely to be an undeducated person) put me on hold until the boss talked to me. He started to tell stories such as RAM not available, processor Core i5 out of stock and he will put a Dual Core temporarily. I asked him why he did not tell all these stories when I paid him but started to reply arrogantly as if he he knows everything and told me to come and collect the PC 2 days after.
When I came to collect my PC (not yet fully assembled), I was shocked. First, the casing which I chose was not there. He put a cheap casing and when I asked him to explain, he told another bulls*t that the casing which I asked for had cooling problems and was not recommended. Second, instead of putting an ASUS motherboard which I chose and which was written clearly on the invoice, he put a very cheap BIOSTAR motherboard. Again, he told me another bullcrap that brand does not matter for motherboard. As if he was talking to an average Jo in computers. Third there was no DVD RW but a simple DVD-ROM!!! This time he used his favourite excuse: "Out-of-stock! DVD-ROM is temporary but in 3 weeks time we will come to your place and replace the processor to core i5, and DVD-ROM to DVD RW!"
And obviously after 3 weeks elapsed, I had to call them again several times until I went to the police. Fortunately the polic were very co-operative and went to ACD to force the guy to give me what I paid for!

To conclude, DO NOT waste your money there. I you want buy IT products in Mauritius, go to reliable place like Jacey, PASCAL, FastClick, Courts, etc. ACD Computers is an unreliable store run by someone who is an amateur, a liar, a crook, a thief! The store is dirty, very untidy and the 2 guys (Mr Pudaruth and his wife) are very unwelcoming.

Do not buy there!
PUBLIC USER
Three ago I ordered a laptop battery there. The guy told me I would get it in one week. Till now, I have not received anything. ACD got Rs1000 from me free!
I did file a complain at the Consumer Protection Unit.


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