Rehlat.com is Kuwait’s leading online travel company and also one of the fastest growing OTA’s in the Middle East.
At Rehlat, we are a team of passionate travelers with collective experience of over two decades in online commerce and travel. We understand the power of simplicity and pain in complexity and do understand that you are looking for a quality experience with a hassle free trip, be it a business trip, a luxury city break, a budget family holiday or an adventure travel; which is why we have taken out complexity out of travel bookings and have simplified the whole travel experience on Rehlat.com for you.
Our aim is to give you the best travel service that the Middle East has to offer; because with Rehlat, booking your travel is “simple, easy and fast”.
Monday:9:00am - 6:00pm
Tuesday:9:00am - 6:00pm
Wednesday:9:00am - 6:00pm
Thursday:9:00am - 6:00pm
Friday:9:00am - 6:00pm
Get 5 KWD OFF on Flights
Cheapest Flight Deals - Get flight offers for various Destinations with popular airline deals and enjoy guranteed low airfares at Rehlat.com, Hurry Limited Period Offer. Book Now
This is not my first time to book online, however this is by far the worst booking experience.
I booked a hotel last week to enjoy the vacation with my family (parents/seniors and kids ) through rehlat in a hotel called lilyland in Hurghada Egypt. Full Payment was made and taken by Rehlat.
When I went this week to check in; the hotel was not aware of my booking and I had to wait for 5 hours to check in the hotel as the hotel didn't recieve the FULL PAYMENT I made and Rehlat has used a 3rd medium for the booking.
I had to call rehlat when I reached the hotel so the booking can be sent (though the confirmation was sent to my email it was never sent to the hotel).
I have to pay more for my stay since the full amount I paid never reached the hotel.
hotelbeds and rehlat both were contacted, the first never replied and the 2nd is prolonging the communication process instead of finding the solution to what I am put through. and calling customer services is useless as they give fake promises of returning back with a solution or having some one call back.
This is my 4th day in the hotel and I am still waiting for a solution from rehlat. Awaiting a proper professional solution.
In the future ; I would never deal with Rehlat as it failed to be a trustworthy and professional organization that you can depend on in online transactions.