BROWSE ALL CV's

Arthur Nkwanga

Engineer

Lead Information Technology Specialist with over 12 plus years of professional service in Information Technology Support and Technical Operations in working with the Government and private sectors.
Broad knowledge and expertise in strategic planning, IT Business Systems, Network Operations, IT Security and System Analysis.
My goal is to secure permanent employment within an outstanding organization that offers opportunities for growth and advancement while implementing a high degree of professionalism, enthusiasm, initiative on a daily basis.

Work Experience

  • 2021 - 2022
    Makaerere University Business School
    ELearning Facilitator
    o Senior Engineer in Audio Visual and Video Conference Solutions.
    o Architect in E-Learning Solutions and Studio Setup HEST LOT 3B Project
    o Partner Specialist on MIS Network at Makerere University Business School
    o Lead Engineer CISCO ASA firewall deployment from Cyberoam
    o Technical Manager eLearning Platform
  • 2018 - 2021
    SYBYL LTYD
    Networking and Security Specialist
    As a Cisco Unified Communications Engineer
    o Designed, implemented and configured CISCO Unified Communications products such as CUCM, CUC, UCCX, Meeting Place, Jabber, CIPC, Agent Desktop, Supervisor Desk-top
    o Installed, configured IOS Voice Gateways running SIP, MGCP, H323 protocols
    o Maintained a stable operation environment through the use of monitoring tools such as syslog, RTMT, what sup Gold
    o Provided ongoing maintenance and Tier 3 Level technical support for more than 700 lo-cal users and 300 remote users including call centre agents
    o Assisted in replying and maintaining disaster recovery solutions for the central and 50 branch locations for Umeme
    o Worked with Cisco TAC on Major issues caused by software bugs and hardware failures
    o Provided Cisco Technical documentations, reference guides for technicians and end us-ers
    o Performed technical evaluations of products, platforms or third part integrations
    Professional Services technical lead;
    o Responsible for design of IP Network and Security solutions for Sybyl Ltd clients, overseeing implementation of such solutions to meet client expectations.
    o Extending advanced level support to Sybl’s clientele on their existing infrastructure (network and security), and Subject Matter Expert (SME) advice in line with planned projects or acquisitions of new hardware/solutions.
    o Managing client escalations in line with support and project implementations to meet their needs as per their respective SLAs.
    o Experience with the entire suite of Extreme Networks product portfolio
    o Experience with Cisco Networking and Security Products portfolio (FTD, WSA, ESA, ISE, ACI, SDN, DNA, AMP)
    o Experience with Check Point Firewalls security suite.
    o Experience with Radware products portfolio (ADC, AppWall, DefensePro)
    o Experience with Fortinet security products.
    o Experience with Sophos products portfolio.

Education

  • 2022 - 2023
    Makerere University
    masters Business Administration Information Technology
  • 2003 - 2007
    Makerere University
    Bachelors Degree Informartion Technology

Skills

  • COMPETENCE SKILLS
  • • Effective communication skills and strong interpersonal skills
  • • Excellent Teamwork cooperation, Team building and Leadership skills
  • • Meeting deadline goals and result oriented
  • • Flexibility in copying with various systems and changing working environment
  • • Ability to relate the various systems i.e., Integration systems with Outside World
  • • Output-oriented and good at meeting deadlines.
  • SPECIAL SKILLS
  • • Capacity to assess the general needs of an Information systems Management Unit.
  • • Project Planning, Management and Evaluation Skills
  • • Experience in analyzing, designing, specifying, assembling, configuring, testing, and administering Local Area Networks and Wide Area Networks.
  • • Capacity to assess and audit Data center and Enterprise Networks and recommend best steps to optimize such networks to meet client needs and enhance infrastructure security
  • • Information Systems security advanced support, assessment and vulnerability/threat analysis and protection.
  • • Project Management
  • • Business Analysis

Hobbies

  • Travelling
  • Technology
  • Swimming
  • Camping

Personal Details

  • Sex: Male
  • Marital Status: Married
  • Religion: christian
  • Nationality: Ugandan
  • Date of Birth: 19/02/1982

References

This information is visible only for registered users.

Contact Me

Please sign-in if you want to contact.
BACK TO TOP