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Umme Shabnam Chitamun

Employment Opportunity

My goal is to secure employment in the administrative department. I have received professional training in secretarial duties at Orian Educational Centre Ltd, an MQA-approved institution. My tasks as Secretary or any related position, may include the handling of telephone calls, handling of correspondence, welcoming visitors, filing & indexing, making appointments, planning business meetings and any other administrative tasks.

Work Experience

  • 2018 - 2020
    Accenture LTD.
    Transaction Processing Associate
    My first two years I worked as a Transaction Processing Associate, which required data-entry skills, good use of the English language and computer skills, mainly the use of computer software such as Excel, Word processing, PowerPoint and more. The tasks consisted mainly of processing Transport Agreements, running quality checks on the process, and responding to client requests through email.
  • 2020 - 2022
    Accenture LTD.
    Accounts Payable Specialist / Procure to Pay Associate
    I was assigned to work as an Accounts Payable Specialist or Procure to Pay Associate for the remaining two years. This post necessitated the use of French, data-entry skills, accounting skills, and computer skills. The main duties involved processing invoices, conducting quality checks, and responding to client requests via email.
  • 2023 - 2023
    Accenture LTD.
    Customer Service Associate
    For the remaining months I was appointed as a Customer Service associate, this job consists of handling clients by assisting them concerning technical issues, making sure that such issues or other issues do not occur again. The job also entails upgrading customers' services by pitching for sales and making sure that no further issues occur.

Education

  • 2016 - 2017
    Orian Educational Centre
    Advanced Level Bilingual Secretary
  • 2017 - 2017
    Maurtius Institute of Training and Development
    National Certificate Level 3 in Secretarial Duties
  • 2017 - 2017
    City & Guilds
    Level 2 Presentation Software 2 (4 Credits)
  • 2017 - 2017
    City & Guilds
    Level 2 Spreadsheet Software 2 (4 Credits)
  • 2016 - 2016
    City & Guilds
    Level 2 Word Processing Software 2 (4 Credits)

Skills

  • Fluent in English & French.
  • Good knowledge of using computer software such as Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Desktop Publishing, and Database Management (Microsoft Access).
  • Good knowledge of processing invoices and ready to learn more to improve this skill.
  • Observant.

Hobbies

  • Hiking
  • Swimming
  • Reading
  • Writing
  • Learning new languages
  • Cooking and Baking

Personal Details

  • Sex: Female
  • Marital Status: Married
  • Religion: Muslim
  • Nationality: Mauritian
  • Date of Birth: 08/09/1995

References

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