My name is Anne-Sophie Catherine, I’m 25 years old.
During the last years, throughout different jobs and fields, I learnt to appreciate and embrace values such as hard work, integrity, team spirit, commitment, innovation, determination, perseverance, responsibility and excellence. Equipped with these, I believe that I can blend easily and prove a good addition to your company in any job available.
Sophie0809
Administrative Secretary
Work Experience
- 2015 - 2015BlueconnectConsumer advisorConsumer advisor for the company of Blueconnect managed by Air France in partnership with Rogers in the field of the Aviation. Responsible of emission of plane tickets, the reservation of hotel, the car rental, the organization of travel insurance, transfers among others
- 2016 - 2016Panagora Marketing LTDAdministrative SecretaryAdministrative Secretary in the Garage department. Managing incoming calls from customers and answering mails. Record of Time sheet, local leave and sick leave on Sicorax for the mechanic. Sort and organize the filing of documents and folders. Knowledge of all the documents of the vehicles of Panagora. (Cars/Van/Lorry). Records of servicing done / must be done.
- 2016 - 2017Panagora Marketing LTDCustomer Care AgentManaging incoming calls and customer service inquiries. Identifying and assessing customers’ needs to achieve satisfaction. Recording customer's complaints on CRM. Record credit notes (price adjustments & indirect returns) and inserting deals (discounts) request from customers.
- 2017 - 2018Time Capture Photography LtdAdministrative SecretaryAnswering phone calls from customers and answering mails. Sending quotations and invoices to our clients from different businesses and hotels. Meeting our clients from different hotels mainly LUX*-Belle Mare and Le Saint Géran to show and deliver their album.
- 2018 - 2018Swan Life LtdSalespersonGoing from business to business to propose different Insurance policies (Life and Pre-retirement Insurance) Doing a follow-up with the customers to know if they are satisfied. Responsible for Collecting 1st premium of every of the client that I’ve done.
- 2019 - 2020Yvan Martial Publication LtéeAdministrative and editorial secretary Make text entry
Manage phone calls (incoming and outgoing),
Receive, write, send letters and e-mails,
Make receipts and invoices, place orders for materials.
Sort and organize the filing of documents and folders.
Manage the website
Do the press review for hotels (mainly Maritim, Southern Cross etc…)
Skills
- Bilingual: English and French
- Strong relationship skills
- Spirit of team working
- Willingness to learn
- Dynamic
- Knowledge of computer tools such as Word, PowerPoint, Excel, Outlook
- Knowledge of Sicorax
- Knowledge of FileZilla
- Knowledge of Office Publisher
Hobbies
- Swimming
- Reading
- Singing
Personal Details
- Sex: Female
- Marital Status: Single
- Religion: Catholic
- Nationality: Mauritian
- Date of Birth: 08/09/1994