Job vacancy Technical Sales Manager

Our client is a world leading manufacturer of braking systems and supplier of additional sub-systems. There is presence in Africa. The role is based in Tanzania.

The Technical Sales Manager (Tanzania) will be responsible for the following

Field Support:

• • In conjunction with the Africa Market Sales Manager, provide on-site technical support to workshops and fleets in East Africa.
  • Regularly visit and provide support / education to KB appointed Expert Network Workshops, Distributors, and the workshops of KB fleet partners.
  • Provide on-site investigation of repetitive / queried warranty claims and investigate cases of low / under-performing products.
  • Assist KB workshops or fleet partners with their first installations of retro-fit products (e.g. Trailer Electronic Braking Systems & Driver Assistance Systems).
  • Supply frequent feedback of market status and identified opportunities within the designated sales countries (incl AFRICAN countries).
  • Support warranty claim handling from workshops and distributors.
  • Collect and maintain information in reporting system.

  
  
  Technical training:

  • Provide technical training to customers and other interested parties (theoretical & practical).
  • Training to cover braking, suspension & chassis control systems, providing product & system knowledge and the use of service tools and diagnostic equipment in line with KB EMEA standards.
  • Training provided both on-site and off-site.
  • Learning and understanding of new technology on Commercial Vehicles.
  • In coordination with Account Management provide bespoke technical training for distributors.

  
  
  Sales:

  • Plans sales volumes and potential of all potential customers in the region assigned.
  • Provides information via CRM for forecasts and planning.
  • Analyses the specific market conditions, and builds a sound market related network of stakeholders.
  • Spots opportunities for local product and service portfolio solutions
  • Prepares customer contacts.
  • Prepares and negotiates proposals, in cooperation with other involved professionals and management.
  • Coordinates the realisation of assignments, may coordinate and contribute to set up respective product developments, projects or services programs.
  • Act as a point of contact to customers in commercial matters
  • Reports sales and revenue related key reporting.
  • Contributes to the development of After-Market business in the region.

The Technical Sales Manager (Tanzania) must meet the following requirements:

• Degree in Mechanical Engineering preferred.
• Professional technical and systems experience in a comparable environment, preferably in the Commercial Vehicle Industry within the field of Air Braking Systems/ industrial manufacturing
• Strong record in sales
• Proven track record of meeting sales targets