Job vacancy Sommelier

The Sommelier will be responsible for recommending wines and foods combinations, counsel customers on wine selections and deliver an excellent guest experience while achieving departmental targets.
The sommelier prepares and update the wine List for the hotel

Recommends the proper wines to guests in order to complement their meals
Delivers a high level of wine service, replacing corked bottles before they reach the guest, decanting bottles if requires, ensuring that wine is at appropriate temperature.
Prepares, updates and knows the full wine list in order to assist guests with their choices, being able to make recommendation to guests for a better choice.
Evaluates guest satisfaction by seeking feedback and directly interacts with guests with a focus on continuous improvement.
Ensures that fridges, stores, alcohols and supplies are locked and secured before departure.
Records the loss through spoilage or waste and reports loss immediately to department head.
Assists with the monthly stock take of all alcohols and stores to exact quantities.
Evaluates cost effectiveness of all aspects of the F&B operations and develops and implements cost saving and profit enhancement measures.
Monitors the cleaning level in all areas of the F&B and makes sure that all team members adhere to the health, hygiene, safety and quality standards imposed.

Interpersonal Skills
• Customer Service Orientation
• Team Work
• Interpersonal Skills
• Diversity Relations
Communications
• Communication
• Listening
• English Language Proficiency
Personal Attributes
• Dependability
• Presentation
• Positive Demeanor
• Integrity
• Safety Orientation
• Stress Tolerance
• Adaptability/Flexibility Organization
Organisation
• Multi-Tasking