Job vacancy Compliance Analyst / Specialist

As Team Leader –, you will be asked to deliver a high standard of client service and ensure that client expectations are met.
• Be alert to risk factors, exercise judgment, and know when to ask for management’s assistance.
• Have a sound knowledge of the company’s services.
• Monitor the performance of client portfolios against stated objectives, taking appropriate action to rectify any problems.

• Responsible for the team portfolio is always up to date on OVP
• Hold recurrent portfolio update meetings
• Assist the CAM with regular tasks of reporting and planning
• Conclude any ad-hoc tasks allocated by the CAM
• Take the lead on OVP and other accounting software used in the company
• Head the training of new recruits and keep records of their progress
• Identify cross-selling opportunities and communicate
• Report to the line manager in a consistent and clear manner
• Maintain good team spirit with the CAD
• Coordinate and facilitate client meetings to help clients achieve their aspiration
• Coordinating team to work effectively and efficiently towards client satisfaction
• Identify industry trends and ensure the team is up to date with accounting standards and regulators
• Identify weaknesses and strengths of team members then design a plan for progression
• Manage the portfolio of a team of 3 or more.
• Resolving client issues and complaints
• Coach a senior client accountant to a Team Leader