Job vacancy Waiter/Waitress

Candidate’s Profile:

SC level or equivalent, professional training and experience
Previous experience in F&B operation in a similar position
Fluent both in English and French, a third language would be an advantage

Main Responsibilities:

Take part in training and implement accordingly
Assist in training and motivating subordinates for which he/she is responsible
Be aware about the weekly/ monthly roster and abide to it
Ensure an efficient and high quality service to guests
Report customer complaints efficiently to his/her superior
Present bill to guests and ensure that they are signed or paid and post same in the system
Ensure that all items ordered from the store are collected on a daily basis
Attend daily briefings in his/her department and follow instructions from superiors concerning the daily planning of the outlet that he/she is assigned to work for
Follow-up of all procedures
Answer queries about all items on the restaurant menu, their basic ingredients and method of preparation
Perform “mise en place” of tables, service stations, as instructed by immediate superiors
Abide to specific service sequences as per standards when serving guests
Comply with all the sustainability commitments and practices implemented within business units
Notify the Sustainable Development Department of any matters that may pose any impact to the environment and society