Review Battery problem

Not familiar with customer service and as if they are doing us a favor for taking my call. They cant know with the registration number of my car, if my car is registered with an ADDA towing service or no. I had to give them the insurance company so that they see it. After that i had to give all the car details like make type etc. If they had a good system, they would have known with the registration number all the details of the car. Poor rated for me.