Job vacancy Receptionist

1. Serve visitors by greeting, welcoming, and directing them appropriately.
2. Notify relevant employees when visitors arrive.
3. Answer visitors’ questions, calls, and emails, and provide them with the relevant information.

1. Actively participate in the providing excellent service to the Team Members & visitors.
2. Welcome visitors courteously and, direct them to the respective appointments.
3. Provide basic and accurate information in-person and via phone.
4. Answer, screen, and forward incoming phone calls.
5. Attend to all queries on telephone and at the front desk.
6. Handle any complaint efficiently through appropriate interaction.
7. Receive, direct and relay telephone messages.
8. Record and handle all incoming and outgoing couriers.
9. Pass-on messages and information to colleagues during briefing sessions.
10. Maintain the general filing system and file all correspondence.
11. Assist in the preparation of meetings, conferences and conference telephone calls.
12. Assist with the planning of the team of Drivers/Messengers.
13. Ensure reception area is tidy and presentable, with all necessary stationery and material for instance pens, forms, magazines, and brochures.
14. Maintain office security by following safety procedures and access control via the front desk such as monitor logbook and visitors information
15. Participate and assist in organising tastings.

1. Proven experience as a receptionist or in a similar role.
2. Excellent communication and interpersonal skills.
3. Proficient in Microsoft Office Suite.
4. Strong organizational and multitasking abilities.
5. Professional appearance and behavior.